Socitm Website performance service

This unique service helps public sector organisations understand much more about the profile of their website visitors and their needs. Information is provided about the total number of unique visitors to the site(s), why people are visiting, how they got there, what the experience was like, and whether they are likely to visit again.

Knowing who visits websites and what they think of the experience is vital in the development of customer-centred public services. The service provides excellent material for improvement planning because of what it shows about site performance plus comparison with that of other public sector sites.

Armed with the statistics and analyses this service provides, organisations are well-placed to determine how to achieve a popular and useful website and to fulfil their reporting obligations.

Your first point of contact is Terry Madgwick on 01483 458620 or terry.madgwick@socitm.net.